The Facets of Quality Management in Tourism Book
Contents: Foreword. Preface. 1. The dynamics of quality attributes in tourism. 2. Issues and practices of safety in tourism. 3. Security perspectives in tourism. 4.Tourism and health concerns. 5. Information and tourism process. 6. International co operation in total quality tourism. 7. Ideals of quality management in aviation industry. Bibliography. Index.
"The principal objective of authoring this book is to bring to light the factors that handicap the growth of tourism owing to shortfalls in perpetuating quality attributes in destination management. This work is the outcome of a wide ranging and thought provoking exploration of applying quality concepts in tourism which is illustrated with pragmatic cases and approaches. This book offers all stakeholders of tourism an opportunity to contemplate on the issues that crop up when quality deteriorates in various streams of tourism processes. This work also highlights the fact that quality is a pivotal aspect as far as destination marketing strategies are concerned. It helps a great deal in the formation of brand identity. This book discusses the barriers that surfaces as the destination gains coinage like safety and security hassles product abuse health concern degradation of infrastructure commoditization etc. The role of information explosion in enhancing quality management is also delved in this work."

