e-Commerce and Business Communication Book

Contents: MODULE – I: E-COMMERCE. UNIT – 1 Introduction. UNIT – 2 E-CRM and SCM. UNIT – 3 Digital Payment. UNIT – 4 ERP. UNIT – 5 New Trends in E-Commerce. MODULE – II: BUSINESS COMMUNICATION. UNIT – 1 Introduction. UNIT – 2 Types of Communication. UNIT – 3 Tools of Communication. UNIT – 4 Drafting.

We have great pleasure in presenting the first edition "E-Commerce and Business Communication" written for students of UG courses. The subject matter is written in a simple and easily understandable language with sufficient support from real business world information.

The language of the book is simple and the coverage of various unit is exhaustive with examples. This work is prepared as a basic material for the leamers to know fully about e-commerce and business communication. (jacket)